What's your complaint about?

Pick the category that fits best — it helps us route your complaint to the right place.

Choose a category to continue.

Who's it about?

Tell us about the business and when this happened.

Business name

State or territory

When did it happen? (approx. is fine)

Please add the business name and your state.

Plain English is perfect. Dates, amounts and names help your complaint get taken seriously.

Tell us the story What would make this right? (pick any)

Amount in dispute (optional)

You'll be able to attach receipts, photos and screenshots after lodging.

Tell us what happened (a sentence or two is enough).

So the business can respond, and we can keep you posted.

First name

Last name

Email

Mobile (optional)

Postcode

We need your name and a valid email to lodge the complaint.

Here's what we'll send. You can edit any part before lodging.

Please tick the confirmation box to lodge your complaint.

Your complaint reference is

We've sent a copy to your email. The business has 14 days to respond — we'll nudge them if they go quiet, and keep you posted every step.

LodgedIn their courtSorted