Dammad is the easiest way for Australians to lodge a complaint, get it in front of the right people, and track it all the way to resolved.
Free for consumers. Takes about 3 minutes.
No legalese, no hold music, no "your call is important to us." Just a clear path from problem to outcome.
Answer a few plain-English questions. Upload receipts, photos or screenshots if you've got them. We'll turn it into a complaint that actually gets taken seriously.
Your complaint goes straight to the business's resolution team — and if they don't play ball, we'll point you to the right ombudsman or regulator for your state.
Watch every reply, deadline and outcome in one place. We nudge businesses when they go quiet, so your complaint never disappears into the void.
"Six weeks of being bounced around their call centre. Two days on Dammad and I had my refund, plus an apology."— Sarah M., Mornington VIC · Airline refund
Claim your business profile and turn unhappy customers into loyal ones — before they end up at the ombudsman or on the front page.
Lodge your complaint in about three minutes. Free, always.
Start your complaint