Dammad exists to even the odds between everyday Australians and the businesses that sometimes get it wrong.
Everyone knows the feeling. The bill that's wrong three months running. The refund you were promised that never came. The tradie who stopped returning calls. You're not asking for much — just for someone to do what they said they would. But getting there means hold music, copy-paste replies, and being worn down until you give up.
That's the gap Dammad fills. We turn your frustration into a clear, on-the-record complaint, put it in front of the people who can actually fix it, and track it all the way to sorted — so the business is the one being followed up, not you.
Lodging a complaint costs nothing, ever. We never take a cut of your refund.
We back consumers — and give every business a real right of reply. Fair beats loud.
A complaint isn't a review to vent into the void. It's a problem that deserves a resolution.
Dammad isn't anti-business — it's anti-being-ignored. The best businesses already want to know when something's gone wrong, because a complaint handled well turns an angry customer into a loyal one. We just make that easy, and give businesses that do it well a badge worth earning.
Dammad started on the Mornington Peninsula, out of a simple frustration: chasing a resolution that should have taken one phone call and instead took weeks. If it was that hard for one determined person, it was that hard for everyone — and most people just give up. We thought the system could be fairer, simpler and a lot less lonely. So we built it.