Inbox
—open complaints
—resolved (90 days)
—avg. response
—due within 3 days
Resolved
Complaints you've sorted.
Back to inbox
Response deadline
—
days remaining
Complaint
Reference
Customer
Category
Amount
Wants
Response templates
Starting points for fast, human replies. Always editable.
Insights
What's going wrong, and how well you're handling it — last 90 days.
Resolution rate
86%
Resolved · 86%
Unresolved · 14%
↑ from 69% last quarter
Speed
Top complaint themes
Billing is your biggest driver — most trace back to plan migrations. Fixing that flow could cut complaints by ~40%.
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Responds & Resolves
86% resolved · avg 2.1 days to respond · updated live
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