Claim your profile to respond to complaints in one place, resolve issues before they go public, and turn your worst customers into your loudest fans.
Free to claim and respond. Paid plans add tools & insights.
Everything you need to catch problems early, fix them fast, and prove you did.
Every complaint about your business lands in a single dashboard with deadlines, status and a full history — no more chasing tickets across channels.
You're notified privately the moment a complaint is lodged, with 14 days to sort it before anything appears on your public page.
See what's going wrong and where — by location, product or theme — so you can fix the root cause, not just the symptom.
Proven, plain-English reply templates for the most common complaint types — apologise, offer a fix, and close the loop in minutes.
Businesses that respond and resolve get a public Dammad badge — on your profile, and embeddable on your own website.
Claiming and replying is free forever. Upgrade when you want the tools that save time and prove results.
For getting started and replying to complaints.
free forever
For businesses serious about resolution.
per business · billed monthly
For franchises, chains & multi-site brands.
custom · billed annually
Find your business, verify you're authorised, and start responding today.
We verify ownership using a business email domain or ABN match — so only you can speak for your business.
Please add your business name, ABN and a work email.
Free to claim · No card required · Cancel anytime
No — and that's the point. Claiming lets you respond to and resolve complaints, and resolved complaints are clearly marked. Genuine accounts stay up, because a page you can edit at will is a page nobody trusts. You can request a review of anything inaccurate, abusive or fake.
When a complaint is lodged, you're notified privately first and have 14 days to respond. Sort it in that window and you can have it published as Resolved — or, depending on your settings, kept private. Ignore it and it publishes with a "no response" note.
We confirm ownership through a matching work-email domain or an ABN check, so competitors and randoms can't claim a profile that isn't theirs.
Yes. Claiming your profile, replying to complaints and marking them resolved costs nothing, forever. Paid plans add templates, insights and the badge — time-savers, not a paywall on basic decency.